The Mechanics - enthusiastic fighters against status quo
We are homegrown Macedonian company comprised of two die-hard code freaks (Dimitar Stojanov - left and Stefan Chachovski - right), lovers of beautiful design, stewards of simplicity, and passionately dedicated to the user experience.
Invoicebus is a great vehicle to express what we do best. Below is the list of principles we live by:
12 core principles of how we do it
1. We believe Invoicebus is reflection of a passion
It's more than just a software, it's a real-time projection of a dream full of
enthusiasm and faith where belief in success is our key component. It's an asset
that we use to show our customers how the glow of our motivation and the greatness
of our vision reflects into the product we create. It's been built with great passion
and every single functionality has been studied to the tiniest detail with lots
of love.
2. We believe in simplicity
Invoicebus is intended to be used by human beings, who are intuitive by nature and
like simple things. We are surrounded by invoicing web-apps which compete
on that who has more features - time tracking, to do list, expense tracking,
staff members, contact list and bunch of other stuff.
We don't compete with them
on features, instead we do the opposite: We make less software with less options
deliberately, software that doesn't require you to read help and tutorials or even
search Google to operate it. Invoicebus is plain and focuses on what is really necessary
and important. Simple as 1, 2, 3.
3. We believe invoice creation is the core of invoicing
Everything else is secondary. We spent a lot of time to bring the invoice creation
concept to a degree that feels like working with plain paper (yay WYSIWYG!).
In Invoicebus everything is accessible
on the same screen with no page reloads or interruptions... smooth like waltz. We
think the customer's focus should be on the invoice content, not on the software
and how to manage it.
4. We believe in beauty of clean interface
We give a great importance to the beauty of the graphical interface. We think beauty
is perceived with eyes first, then with all other senses. That's why we made
the crystal clear interface of Invoicebus with perfectly consistent elements, menus,
and options.
It is interface similar to a desktop application that provides user
with an experience well beyond traditional web paradigm. It has such immense wealth of
user interactivity possibly to a degree never achieved before in online
invoicing.
That's interface which has more visibility, focus, intuitiveness, elegance,
consistency; but less redundancy, distractions, confusion, ambiguity.
5. We believe small businesses and freelancers
have special software needs
Big software companies don't understand the needs of a small business. Why? Because
they ride on a different bus, they are big, they think big, they make big. Тhey
build software, but their software doesn't fit small businesses and freelancers.
We know this because we are small business and we have special needs. Owners of
small businesses are constantly in rush because everything they do for their business
they do it themselves. They don't have a whole day to learn the invoicing software
or dig thought its fancy features. They need a software that simply does the job.
They are people who share the same vision as we do, who ride on the same bus with
us.
We created Invoicebus for them, to pick them up.
6. We believe in 9 second sign-up
To sign up for Invoicebus you should enter only your email address. That's your
username, that's your ID. What's the big deal with 5-10 fields and all that data,
which in fact, we don't ever need. Besides, we avoid the irritating capcha that you
couldn't guess even after 10th try.
We think everyone should try Invoicebus for
free with no setup fees at all. That's our definition for painless sign-up.
7. We believe in honesty
Everyone faces hard time, sometimes. We are not an exception. When we have a problem
we are completely honest and inform you without any hesitation even if
the problem is the tiniest one that no one would probably notice.
We promptly inform our customers for regular maintenance time. At no time we are going to
hide the problem no matter how big and serious or small and irrelevant it is. We
think our customers should be informed about everything that happens with Invoicebus.
Transparency is our rule of a thumb.
8. We believe in quick and informal support responses
We try to answer every question within 60min in business hours and not more that
24h at weekends, no matter how many there are. We think the formalities are unnecessary,
so our responses are short, clear, and precise. We are humans like you are, so we
prefer the human way, not the auto-answering machine way.
And most important - you get
responses directly from us – THE MECHANICS.
9. We believe in purpose beyond making a profit
Our mission is to keep customers bright and happy no matter what. Happy customer
is our best customer. We don't split customers on paying and non-paying. They are
all in the same box that we call valued customer box. We treat that box very carefully
and equally so everyone can ask a question, everyone can ask for help, everyone
can request support from us.
10. We believe in discretion
You have the right to create professionally looking invoices, but no one to know
that Invoicebus is your secret. There will be no sign of Invoicebus on your extremely
elegant invoice (this does not apply for the free plan, thus at the bottom of
the page discretely stands the name and web address of Invoicebus). It elevates
your reputation and makes you lead and shine.
11. We believe we can't please everyone
If we try to please everyone we won't please anyone. We are open and flexible to
new ideas, suggestions and criticism, however we implement only those which are compliant
with the vision that Invoicebus delivers - less software more focus on purpose. We
always make decisions that we think will be the best for most users, and thus will
not jeopardize the integrity and simplicity of Invoicebus.
12. We believe long-term subscriptions are tricky
Yes they are. There is always better option that is shorter, not-binding and does
not impose the use of the system by any cost. Our paying plans are on a monthly
basis, which means you can always migrate to a free one, or choose 'cancel your
account' option to leave Invoicebus forever.
No long refund procedures, no mails,
no why questions, none! That is your right, that is your choice. You're free like
we all are.